Love The Brunch Privacy Policy
Effective August 7, 2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://lovethebrunch.com/ (the “Site”).
California, Virginia, and Nevada Residents: See the State Law Privacy Rights section below for important information about your personal information and rights under applicable state privacy laws.
Personal Information You Provide to Us Personal information you may provide to us through the Services or otherwise includes:
Contact data: Such as your first and last name, email address, mailing and/or delivery addresses, and phone number.
Profile data: Such as your username and password to establish an online account with us, and other information you may choose to submit or include in your account profile, such as your birthday, gender, or weight.
Order and transactional data: Such as the information necessary to process your orders when you place an order on our website, information about your payment transactions, and your order history.
Communications data: Such as messages that we exchange when you communicate with us, request support, contact us with questions or feedback, communicate via chat features, complete our surveys, engage with us on social media, or otherwise interact with us.
Marketing data: Such as your preferences for receiving communications about our Services and products.
Other information: That is not specifically listed here, which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Automatic Collection We, our service providers, and third-party partners may automatically log information about you, your computer or mobile device, and your activity over time on the Services and other online services, including:
Device data: Such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing to our website, unique identifiers (such as device ID), and general location information such as city, state, or geographic area.
Online activity data: Such as the date and time of your visit, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, search terms you enter using our Services, access times, and duration of access.
Precise geolocation: Of your device when you grant access to it in your device’s settings.
Cookies and Other Data Collection Technologies Like many online services, we use cookies and other technologies to facilitate some of our automatic data collection:
Cookies: Text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for tracking user activity and patterns, helping you navigate between pages efficiently, remembering your preferences, improving your browsing experience, enabling functionality, and facilitating analytics and online advertising.
Web beacons: Also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.
Software development kits (SDKs): Used to incorporate third-party computer code into our Application that allows our third-party service providers or advertising partners to collect data directly from our Application for a variety of purposes.
Session-replay technologies: Such as those provided by FullStory and Datadog that employ software code to record users’ interactions with the Services in a manner that allows us to watch and analyze visual reconstructions of those user sessions.
Chat technologies: Such as those provided by ChatBot to operate the chat features that you can use to communicate with us through the Service.
Information Collected from Other Sources We may receive personal information about you from companies that help provide our Services and from other third parties, such as:
Data providers: Such as information services and data licensors.
Publicly-available sources: Such as social media platforms.
Marketing partners: Such as companies that have entered into joint marketing relationships or other joint ventures with us.
We may combine personal information about you that we receive from third parties with information we have already collected about you and use that combined information pursuant to this Privacy Policy.
Information Collected from Third-Party Platforms If you communicate with us or mention us via social media (such as Facebook, Twitter, Google, Instagram) or other third-party online platforms, we may collect information about you, such as the communications, your name, your user ID and/or username associated with that platform and any information or content you have permitted the platform to share with us. The platform provider’s privacy policy will apply to your interactions with the platform and its collection, use, and sharing of your personal information. We will treat such personal information about you that we receive from such platforms as described in this Privacy Policy. You should check your privacy settings in your social media or other third-party accounts to understand and change the information sent to us through these services.
Information About Others If you decide to invite a third party to create an account with us, we will collect your and the third party’s name and e-mail address to send an e-mail and follow up with the third party. When you share the personal information of others with us, you are responsible for ensuring that you have their permission to do so.
How We Use Your Personal Information We use your personal information for the following purposes and as otherwise described either in this Privacy Policy or at the time of collection. We may use your personal information to:
Provide, operate, and improve the Services and our business and develop new products or services.
Create and administer your account.
Fulfill your orders.
Provide you with Services and customer support, including administering your participation in any current or future rewards program and other offers and promotional programs we may provide.
Respond to your requests, resolve disputes, and/or troubleshoot problems.
Understand your needs and interests, and tailor the features and content of the Services and communications to you.
Communicate with you about the Services, including sending you announcements, updates, security alerts, and administrative e-mail notifications such as security or support and maintenance advisories.
Enable security features of the Services, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.
Use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart and determine if/when to send cart reminder messages via SMS or email.
Use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above.
Research and Development We may use your personal information to administer surveys and other market research, analyze audience online activity on the Services, and for other research and development purposes, including to analyze and improve the Services and our business. As part of these activities, we may create anonymous data (including aggregated and/or de-identified data) from personal information we collect by removing information that makes the data personally identifiable to you. We may use this anonymous data and disclose it to third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
Marketing and Promotional Communications We may send you offers and promotions from Love The Brunch, our affiliates, joint venture partners, and other companies that offer products or services that may be of interest to you, in each case, as permitted by law. You can opt-out of our marketing and promotional communications as described in the Opt Out of Marketing Communications section below.
Compliance and Protection Regardless of any choices you make below, we may use your personal information if we believe in good faith that such disclosure is appropriate to:
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims).
Enforce the terms and conditions that govern the Services.
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft, or assist in preventing any violation or potential violation of the law, this Privacy Policy, our applicable Terms of Use Agreement, or any other contractual arrangement.
Retention We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested, including to provide recommendations and promotions to you; to comply with applicable legal, tax, or accounting requirements; to establish or defend legal claims; or for fraud prevention). Whether the retention period is sufficient to fulfill such purposes is the primary criterion for determining the duration of the retention period.
Your Choices
Privacy Rights Residents of certain states can exercise privacy rights with respect to the personal information we collect, as described in the State Law Privacy Rights section below.
If you are a European resident, you have the right to access personal information we hold about you and to ask